Framework

The Pirate Test

Steve's model for early customers and early feedback.

How it works

  1. 1First users are pirates by nature: they ignore the standard way of doing things and try the unfinished thing on purpose.
  2. 2Be aggressively honest about where the product actually is, because pirates recalibrate their expectations when you do.
  3. 3They hand you flavors you didn't think of, and they tell you when it sucks.
  4. 4Falling in love with this feedback stage is the antidote to falling in love with your own solution.
  5. 5Pirates have to be cultivated deliberately — Steve keeps a standing group of seven or eight entrepreneurs on a monthly Zoom for exactly this purpose.

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