Framework

The Time and Materials Trap

Why paying by the hour stretches the work to fill the meter.

How it works

  1. 1Paid by time and materials, work expands to fill the meter. Ryan's roofers work Sunday afternoons when they're paid on completion instead.
  2. 2Applies to how you prompt: constrain output, work from your agenda, cap the back-and-forth.
  3. 3Applies to how you buy services: pay for outcomes, not hours.

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