Definition
Pareto principle
The 80/20 rule, named for Italian economist Vilfredo Pareto.
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Related terms in Leadership & Mindset
Non-Violent Communication (NVC)Marshall Rosenberg's four-step communication framework: (1) observe specific behavior without evaluation, (2) name the feeling it creates in you, (3) articulate the need behind that feeling, (4) make a concrete, actionable request. Designed to produce assertive communication that is firm and explicit without being aggressive or blaming. The word 'non-violent' refers to the absence of psychological aggression — no accusations, no character attacks, no implied threats — while still holding fully to the substance of the message.Operational maturityHow well documented, systematized, and repeatable a company's core processes are. The ceiling on what AI can do for it.Operational planThe living map of an organization's lanes of work, projects, milestones, and tasks. Notoriously undefined and inconsistent from one company to the next, which is why Jason's agent supplies the rubric.Para-verbal CommunicationThe elements of speech beyond the words themselves: tone, pacing, pitch, and volume. Distinct from non-verbal communication, which refers to body language and facial expression.Payroll FreezeA hiring pause in which companies stop adding new headcount without necessarily laying off existing employees. Describes how AI is currently affecting employment more than through outright job cuts.PEO (Professional Employer Organization)A co-employment model where the PEO handles HR, payroll, benefits, and compliance for small companies that couldn't access enterprise-grade benefits otherwise.Person-to-Desk RatioThe number of employees per physical desk in an office - a key metric for corporate real estate planning. A 1:1 ratio means every employee has a dedicated desk; a 3:1 ratio means three employees share one desk across different days or shifts. Pre-pandemic, most companies operated near 1:1. Post-pandemic hybrid adoption has pushed many companies toward 2:1 to 4:1 ratios, enabling significant real estate cost reductions. Dan Bladen cites desks costing $15,000 to $40,000 per year all-in; moving from 1:1 to 3:1 effectively reduces the real estate cost per employee by two-thirds. Managing a higher ratio without creating 'no desk' situations on high-demand days is the operational problem Kadence solves.Philosophical counselingStructured inquiry into meaning, values, and identity, applied here to money and exits.