Framework
Hire for Rapport, Train the Skill
Because warmth is the differentiator, you can hire anyone who naturally connects.
How it works
- 1Hire bartenders, retail and hospitality people, anyone who builds rapport, then compress ramp from 90 days to 9 with the tool.
- 2The talent pool widens and turnover hurts less.
Hear it on the podcast
He Analyzed Millions of Calls. The Move That Closed Deals Was a LaughListen to the episodeMore from this episode
The Last Two YardsVibe-coding 80% of a product in twenty minutes is the easy, sexy part. The last two yards are where most AI dies.Sensor-First Data MoatPut a sensor where one never existed.Laughter Over LogicA bottoms-up analysis of millions of calls found relationship signals beat tactics.Sell Revenue, Not ReductionMost AI pitches sell labor or OpEx reduction, which is bounded.Configuration to Customization FlipIn 2016 the engineering gospel was 'configure, never customize.' That has flipped.Voice of the Customer Go-To-MarketCold outbound dies in tight verticals.
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More frameworks for Go-to-Market & Sales
The $100 Contract ModelFixed fee, not billable hour. The pricing is the product.Time Kills DealsTurnaround speed is the core value, not a nicety.The Three-Channel ModelDavid's core reframe for go-to-market. Most founders think in two lanes; he argues there are three.The Three-Legged GTM StoolDavid's mental model for why most data stacks wobble.The Social Capital BankA discipline for using a network without burning it, borrowed in spirit from Adam Grant's book Give and Take.The Once-a-Month Batched AskThe Swarm's own internal motion, now automated with agents.