Definition
Cognitive Automation
Automation that uses NLP and ML to handle unstructured data and judgment-based tasks, sitting between RPA and full agentic systems.
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Related terms in Agents & Automation
BPO (Business Process Outsourcing)Business process outsourcing, traditional per-head service vendors.Broken System AcceleratorThe pattern where AI applied to a dysfunctional system speeds up the dysfunction rather than correcting it. AI amplifies the system it sits inside — a broken system running faster is still a broken system, just more visibly and consequentially so.Bypass modeLetting a coding agent run without step-by-step approvals.Character AgentAn AI agent built on top of an existing IP's lore, voice, and personality.Computer Use (Open Claw)A capability that allows AI agents to operate a computer directly, clicking buttons and navigating interfaces the way a human would. Will's team uses it to manage paid advertising.Confidence Level PromptingA technique for improving LLM reliability: after receiving an answer or solution, ask the model to rate its confidence level in what it just provided. A low rating (e.g., 'I'm about 70% confident') typically triggers the model to reconsider, surface suppressed uncertainty, and work toward a more validated answer before you act on it. Useful for code solutions, factual claims, and strategic recommendations. Ran uses this routinely: 'What's your confidence level in the solution you just created?' — the model often responds by catching its own errors.Conversation simulatorA Bonds feature where AI plays your partner so you can rehearse a hard talk and get scored feedback.Coordination LayerThe infrastructure that handles all the in-between work in a knowledge workflow. Workmate is building the coordination layer for meetings.