Definition
Agent Assist
Third Way's tool that supports live human agents during calls.
From the episode “America Spends $5 Trillion on Health. This Is Where It Leaks”Hear it on the podcast1 episode
Learn the language of AI-native founders
Every week: the new terms, tools, and workflows founders are using, straight from the podcast.
Related terms in Agents & Automation
ADE BenchmarkAgent Data Engineering Benchmark — the industry standard for measuring agent performance on data tasks. Altimate Core holds the number one position at 75%.AgentSoftware with an AI model at the center that takes actions on your behalf rather than only answering questions.Agent Access ControlGranular permission settings applied at the individual AI agent level - restricting which data sources, query types, cost thresholds, and channels each agent can interact with.Agent and agent teamSoftware that takes actions on your behalf, coordinated across a workflow or an entire business chain.Agent HarnessA set of components — context, governance, tools, and infrastructure — provided to an LLM so it can do specialized work effectively. The harness is what turns general-purpose AI into a trustworthy production resource.Agent swarmMultiple AI agents running simultaneously on different tasks, often with sub-agents.AgenticAI that takes actions and completes tasks, not just answers questions.Agentic AIAI that acts as an agent: it interprets a goal, plans the steps, uses tools like browsers, code, or APIs, and adjusts based on what happens until the task is done.